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PRIVACY POLICY


MyTuition Limited is an education provider that connects students with mentors and tutors. We are a registered New Zealand Limited Company. Our company number is: 4839720. Our NZBN number is:  9429041024935.

1. WHAT INFORMATION DO WE COLLECT?
The type of information we collect depends on your relationship with us, as follows:
1.1   	Students: We collect information such as your name, address, phone number, education records, education goals and progress, email address, credit card and financial details for processing payments.
1.2   	Tutors: we collect information such as your name, address, phone number, email address, education records, education goals and progress, residency status, employment records and details, tax file number and bank account details for processing payments. We may also collect sensitive information such as information about your health or memberships of professional associations and trade unions.
1.3   	General public/user: if you submit a query via our online ‘contact us’ form, or otherwise email or call MyTuition, we may collect your name, email address, phone number, address and details related to the students’ education records, and current challenges.

2. HOW WE COLLECT YOUR INFORMATION
We collect your information as part of us offering or providing our services. This includes when you provide us your information via our website, during phone calls, by email, or otherwise via client enquiries. If you are a student, we may also collect information about your education records and education goals & progress via the tutors that we have connected you with.

3. WHY DO WE NEED YOUR INFORMATION?
We need your information to provide you with our services which includes informing you (such as via direct marketing) about our products and/or services, creating and updating our database(s), tailoring the content of lessons, connecting you with the right people, ensuring compliance with our contractual and other legal obligations to you and to other parties, and administering our relationship with you by responding to your enquiries (Main Purposes).

Providing personal information is optional, but if you choose not to enter personal information, we may be unable to:

·       Respond to your queries regarding our services.
·       Tailor our services to suit your requirements.
·       Connect you with the right people as part of our services.

4. HOW DO WE USE YOUR INFORMATION?
By submitting your information to us, you consent to us using your information for the Main Purposes or any purpose that could reasonably be expected at the time your information was collected. This may include:

a)     	providing you with or improving our services;
b)     	sending you direct marketing about our products, services, deals or promotions;
c)     	conducting client surveys;
d)     	managing our relationship with you;
e)     	monitoring how you interact with us on our website, or other contact points;
f)      	helping you to complete an activity that you have chosen to undertake; or
g)     	doing any other act that we are required or authorised to do by law.
h)     	sending you direct marketing about third party products, services, deals or promotions.

We may also use your information:
a)     	for any purpose disclosed to you in an information collection statement at the point where we collect your information; or
b)     	for a purpose related to one of the Main Purposes.

6. WHAT DISCLOSURES WILL WE MAKE?
We will not share your information with third parties except:
·       anonymised aggregate data without personally identifiable information,
·       as required by law,
·       with service providers acting on our behalf who have agreed in writing to protect the confidentiality of the data, or,
·       in instances that you permit OR in accordance with your consent
We have contracted with third parties that have met industry-standards for security to take in necessary data, such as credit card information, to store, transmit and process this transaction securely.

We’ll never sell your personal information to another organisation for marketing or advertising purposes.

7. IS YOUR INFORMATION CONFIDENTIAL AND SECURE?
We take all reasonable steps to keep the information we hold secure and to ensure it is protected against misuse, loss, unauthorised access, modification or inappropriate disclosure. We may hold information in both hard copy and electronic forms in secure systems accessible only to authorised personnel.

8. DO WE USE “COOKIES”?
When you visit our website, the server may attach a “cookie” to your computer’s memory. A “cookie” assists us to store information about how you use our website and to make assumptions about what information may be of most interest to you. This information is generally not linked to your identity. We may use knowledge of your user experience to better understand what products or services may be of interest to you and to collect statistical information.

9. USING OTHER SITES
This site may contain links to other websites. Unless the other website is one of our sites, we are not responsible for the privacy practices of the owners of those websites. We recommend that you read the privacy policy of any website that asks you to provide your information.

10. CONTACTING US ABOUT PRIVACY
In terms of the personal information that we have about you (such as names, addresses, education history, emails, phone numbers, call recordings), you have the right to ask for a copy of any personal information we hold about you. You can ask for it to be updated, transferred or deleted. If you’d like to ask for a copy of your information or to have it updated, transferred or deleted, please contact us at:

Email: jimmy@mytuition.nz

Phone: 09 392 6767

Address: Level 1 Suite A7, 1 Beresford Square, Auckland Central, Auckland, New Zealand.

We’ll always do our best to keep any personal information (names, addresses, phone numbers, emails) we hold about you up to date before we use it.

In terms of the data we have about you that has been collected through cookies and the marketing software we use, please refer to the cookie control section of the privacy policy above.

This privacy policy was last updated on the 27th July, 2018.